Knowledge sources

Teach it once with what you already have.

Price lists, policies, menus, FAQs and product pages become answers. No scripts or decision trees to build.

Free plan available · No credit card · Set up in minutes

What you get

Files you already use

Upload PDF, Word, plain text and CSV files: brochures, policies, price sheets, menus and manuals.

Import web pages

Add your FAQ, pricing or service pages by URL, and re-import them whenever your site changes.

Paste quick facts

Holiday hours, today’s specials or a new promotion: paste a short note and Telli starts using it right away.

Pause without deleting

Turn a source off when it’s out of date, and back on when you need it.

Update in seconds

Change a price or a policy by updating the source. Telli uses the new version from then on.

Questions about knowledge sources

Which file types can I upload?

PDF, Word (.docx), plain text and CSV files, plus web pages by URL and text you paste in.

How many sources can I add?

Free includes 3, Starter 25, Pro 200 and Business 1,000 active sources.

Is my content used to train other companies’ bots?

No. Your sources are only used to answer your own visitors.

See knowledge sources on your own website.

Create a free account and try it with your own content in minutes.