Retail & e-commerce

AI chat for online stores that answers before they abandon the cart.

Sizing, shipping and returns questions decide whether people buy. Answer them instantly from your own policies and product pages.

Free plan available · No credit card · Live in about 15 minutes

What your customers ask, every day

These questions already have answers in your documents. Telli finds them and replies in seconds.

“Do these run true to size?”
“How long does shipping take?”
“What’s your return policy?”

Who handles what

You decide where the AI stops and your team takes over.

You upload

Product pages, size guides, shipping and return policies, FAQ

Telli answers

Fit, shipping times, returns, product details

Your team handles

Order changes, refunds and complaints

Why online stores use TelliDesk Chat

Save more carts

Answer the last question before checkout, right on the product page.

Fewer support emails

Shipping and returns questions are handled in the chat.

Works with any platform

Shopify, WooCommerce, BigCommerce, Wix or custom stores.

Questions from online stores

Does it work with Shopify?

Yes. Paste the chat code in your theme, or use our WordPress plugin for WooCommerce.

Can it look up orders?

Order-specific questions are handed to your team, who can see the details in your store.

Can it recommend products?

Yes, from the product pages you import.

How much does it cost?

There’s a free plan to get started. Paid plans start at $29 a month, or $290 a year. See pricing.

Give your customers answers tonight.

Upload your product pages and see Telli answer in minutes. Free to start.