Retail & e-commerce

AI chat for florists and gift shops.

Delivery areas, cut-off times and arrangement prices answered instantly, with order changes going to your team.

Free plan available · No credit card · Live in about 15 minutes

What your customers ask, every day

These questions already have answers in your documents. Telli finds them and replies in seconds.

“Do you deliver on Sundays?”
“What’s the cut-off for same-day?”
“Can I change my delivery time?”

Who handles what

You decide where the AI stops and your team takes over.

You upload

Delivery zones and times, price ranges, occasion guides, policies

Telli answers

Delivery areas, cut-offs, prices, care tips

Your team handles

Order changes and custom designs

Why florists & gift shops use TelliDesk Chat

Busy seasons covered

Valentine’s and Mother’s Day questions are answered automatically.

Custom orders

Wedding and event requests arrive with details.

Happier customers

Delivery questions answered in seconds.

Questions from florists & gift shops

Can it take orders?

It sends customers to your online shop and hands custom orders to your team.

Can it change an existing order?

Order changes are handed to a person with the order number.

Can I promote holiday offers?

Yes, with a Flow on your homepage.

How much does it cost?

There’s a free plan to get started. Paid plans start at $29 a month, or $290 a year. See pricing.

Give your customers answers tonight.

Upload your delivery zones and times and see Telli answer in minutes. Free to start.