Retail & e-commerce

AI chat for local shops and retail stores.

Tell customers what’s in stock, when you’re open and what services you offer, before they drive over.

Free plan available · No credit card · Live in about 15 minutes

What your customers ask, every day

These questions already have answers in your documents. Telli finds them and replies in seconds.

“Do you carry this brand?”
“Are you open on Sunday?”
“Do you cut keys?”

Who handles what

You decide where the AI stops and your team takes over.

You upload

Brands and categories, services, hours, policies

Telli answers

Hours, brands, services, returns

Your team handles

Stock checks, special orders and holds

Why local retail stores use TelliDesk Chat

Win local searches

Answer “do you have…” questions so customers choose your store.

Special orders

Collect special-order requests with contact details.

Holiday hours

Update a quick note and every answer is correct.

Questions from local retail stores

Can it check live stock?

It answers from what you upload. For exact stock, it hands the question to your staff.

Can I use it for multiple locations?

Yes. Add each location’s hours and services as separate sources.

Is it hard to set up?

No. Most stores are live in under 15 minutes.

How much does it cost?

There’s a free plan to get started. Paid plans start at $29 a month, or $290 a year. See pricing.

Give your customers answers tonight.

Upload your brands and categories and see Telli answer in minutes. Free to start.