AI chat for medical practices and urgent care.
Give patients quick answers about hours, insurance, services and paperwork, and route everything clinical to your staff.
Free plan available · No credit card · Live in about 15 minutes
What your customers ask, every day
These questions already have answers in your documents. Telli finds them and replies in seconds.
Who handles what
You decide where the AI stops and your team takes over.
You upload
Services, insurance accepted, hours, new-patient steps, forms
Telli answers
Hours, services offered, insurance, forms and directions
Your team handles
Appointments, prescriptions, results and medical questions
Why medical practices use TelliDesk Chat
Shorter hold times
Routine questions are answered online, so patients who need the phone line can get through.
Clear boundaries
Your instructions tell the AI never to discuss symptoms or treatment, and to hand those to staff.
New-patient leads
Prospective patients leave their details when they ask about availability.
Questions from medical practices
Is the chat suitable for medical questions?
The AI answers practical questions from your documents. Anything clinical should be handed to your staff, and you can tell it so in its instructions.
Can patients send us documents?
Patients chat in text. For forms, link them to your existing patient portal or forms page.
Can different locations share one account?
Yes. Add each location’s hours and services as separate sources.
How much does it cost?
There’s a free plan to get started. Paid plans start at $29 a month, or $290 a year. See pricing.
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See how it worksGive your customers answers tonight.
Upload your services and see Telli answer in minutes. Free to start.